FAPIS — Contact Us

We're a Seoul-based team of pre-owned luxury specialists, and we're happy to help — before or after your purchase.

Get in Touch

• Email: contact@fapis.io (fastest — we respond within 24 hours on business days)
• Phone: +82-2-6956-9778
• Business hours: Monday–Friday, 10:00–19:00 KST (Korea Standard Time — our morning overlaps with evening hours in the U.S.)

Before You Buy

Every item we sell is one of a kind, and all sales are final — so please ask us anything before purchasing. We're glad to provide:

• Additional photos or video of the actual item
• Detailed condition notes beyond the listing (corners, hardware, interior, odor)
• Measurements, date codes / serial details, and authentication information

Order & Delivery Support

For questions about an existing order, shipping status, or an address change, email us with your order number. For transit damage or issues covered by our guarantee, please contact us within the timeframes set out in our Return & Refund Policy.

Company Information

FAPIS (operated by LRHR Inc.) 8F, Dongseong Bldg, 14-6, Teheran-ro 78-gil, Gangnam-gu, Seoul, 06194, Republic of Korea Business Registration No.: 578-86-02204 Email: contact@fapis.io · Phone: +82-2-6956-9778